FAQ

Product Details

1. What materials are used in The Elegant Arc jewelry?
Our jewelry is crafted with high-quality sterling silver, 18k gold plating, and ethically sourced gemstones. Each piece is hypoallergenic and designed for everyday wear.

2. How should I care for my jewelry?
Store your jewelry in a cool, dry place and avoid harsh chemicals or extreme temperatures. Clean it gently with a soft cloth after wearing. Visit our Jewelry Care Guide for more details.

3. How do I find the right size for rings or bracelets?
Check our Sizing Guide for easy steps to measure your ring or bracelet size accurately.

4. Can I customize or personalize my jewelry?
We currently do not offer customization. Our collection is designed to be timeless and versatile, perfect for expressing your unique style.

Ordering & Shipping

5. What is the shipping policy?
Free standard shipping is available on all U.S. orders. International shipping has a flat rate. Orders process within 1-2 business days and deliver in 5-7 business days domestically. See our Shipping Policy for more.

6. What is the return and exchange policy?
Returns or exchanges are accepted within 7 days if items are in original condition. Full details are in our Return Policy.

7. Does The Elegant Arc offer gift packaging?
Yes, we provide complimentary gift packaging with every order, presented in our signature box—ideal for gifting or personal indulgence.

About The Elegant Arc

8. What makes The Elegant Arc jewelry unique?
Our jewelry blends minimalist design with subtle elegance, tailored for working women. It’s crafted to enhance professional looks while empowering you to feel confident.

9. What is the mission of The Elegant Arc?
We aim to empower women through graceful, high-quality jewelry that celebrates strength, ambition, and individuality with a focus on simplicity.

Payment

10. What are the Payment Options available?
We accept PayPal Payments.

Support

10. How can I contact customer service?
Reach us at rutvik@easeatmarketing.com/ravi@easeatmarketing.com or call +91 72020 22063, Monday to Friday, 9:00 AM - 5:00 PM IST. We’re here to help!